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•Deposit:
We will require a Non refundable half payment for services to be added to our calendar. This will be invoiced the day your services are booked.
•Cancellation Policy:
*Daily dog walks (visits which recur on the schedule weekly) and weekly Daycare:
Visits must be cancelled 24 hours prior to scheduled start time in order to avoid being charged in full. There is no charge if you cancel with 24 hours advance notice.
*Pet Sitting/Drop in care, Cat Sitting, Overnight service (in your home) and Boarding*
Visits are subject to a 14 day cancellation policy. If cancelled within 14 days of the start date, Client will be invoiced and responsible for 25% of the total remaining invoice for booked/confirmed services. If cancelled within 7 days of start date, Client will be invoiced and responsible for 100% of the remaining total invoice for booked/confirmed services. This also applies to services that are cut short, for instance, if the Client returns early and cancels remaining services. Any cancellations made to a service the day of a booked service will be invoiced in full.
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